As a business owner or CEO do you find it hard to figure out what to do about professional and personal development for your team? Who should be doing what training? What sort of professional development would be best? Should you even worry about personal development opportunities? It … [Read more...] about What happens when you don’t provide professional development for your staff?
There are usually a number of ways you can generate revenue for a business. Some of those choices are better than others due to factors such as profitability of the sale, ease of access to the customer, availability of repeat purchases, and the degree of alignment between the customer and the … [Read more...] about What is smart revenue and how to find it for your business
It sounds like such a cliché these days… “It’s hard to find an industry sector that isn’t being impacted by change.” The problem is, it’s not a cliché. It is reality. And the changes that hit the headlines are usually the big, highly-visible, sector-shifting changes brought on by … [Read more...] about How to avoid change sinking your business
Many managers don’t ask the right questions when they are interviewing for new team members. Even experienced managers get caught in the trap of talking too much and asking superficial questions. Behavioural questions are best for recruitment interviews Recently, during a coaching session with … [Read more...] about Recruit the right staff using behavioural interview techniques
"I just wish my managers would manage!" Have you heard that before? Or maybe even said it yourself? It’s no surprise that as a business grows you have to rely on your managers to make things happen. But often managers aren't equipped to do the serious work you expect of them. In this last … [Read more...] about Why your managers don’t manage… and what you can do about it