Many managers don’t ask the right questions when they are interviewing for new team members. Even experienced managers get caught in the trap of talking too much and asking superficial questions. Behavioural questions are best for recruitment interviews Recently, during a coaching session with … [Read more...] about Recruit the right staff using behavioural interview techniques
"I just wish my managers would manage!" Have you heard that before? Or maybe even said it yourself? It’s no surprise that as a business grows you have to rely on your managers to make things happen. But often managers aren't equipped to do the serious work you expect of them. In this last … [Read more...] about Why your managers don’t manage… and what you can do about it
Do sales commissions help or hinder your sales results? Should your sales team get commission on what they sell? Should you offer a commission at all? What is the best way to reward and incentivise your sales team? These are important questions for any business owner to ask. Selling … [Read more...] about How to make sales commissions work in your business
Well-known author and Professor at Stanford University Teena Seelig joins Dan Pink for this short and concise message about keeping a 'Failure Diary' to help you maximise learning from your past experiences. Watch the 2-min video here Failure Diary and the debriefing process The concept of a … [Read more...] about Failure is just data: mine it to learn something from it
Why do we keep searching for new information instead of implementing what we already know? Let me explain. Over the last month of so I have been attending quite a few talks and presentations and was sitting there thinking: This person has simply re-jigged the title but is basically presenting … [Read more...] about Why do we keep searching for new information instead of using what we already know?